Niguarda: Orientarsi
Enhancing Navigation and Patient Experience at Europe’s Leading Hospital
Overview
The ASST Grande Ospedale Metropolitano Niguarda, one of Europe’s largest hospitals, is a sprawling campus with multiple buildings, floors, and departments. This vast infrastructure serves an international audience of patients and visitors who often face challenges navigating the complex layout.
The challenge
Complex Navigation
Managing navigation within a large, intricate hospital campus to prevent visitors from getting lost.
Real-Time Communication
Leveraging mobile technology for timely updates, news, and direct communication with users.
Language Barriers
Providing multilingual information to cater to a diverse, global audience.
Operational Insights
Gaining insights into visitor movement to optimize logistical planning and hospital operations.
The Solution
Hidonix implemented a 100% hardwareless navigation system that eliminated costly installations while providing sub-meter positioning accuracy.
A user-friendly mobile app delivered interactive maps, real-time wayfinding, multilingual support, and instant access to hospital news and services.
Back-end tools, including a robust Content Management System (CMS), enabled map and point-of-interest management, geofenced notifications, and advanced analytics like visitor heat maps, empowering the hospital to monitor traffic flows while maintaining user privacy.
Project Outcomes
+ 10K
Downloads on Android and iOS Stores
4.6 ⭐
Star on iOS and Android for ease of use and helpfulness.
+1,000
monthly active users
21 minutes
per session