Niguarda: Orientarsi

Enhancing Navigation and Patient Experience at Europe’s Leading Hospital

Niguarda: Orientarsi

Overview

The ASST Grande Ospedale Metropolitano Niguarda, one of Europe’s largest hospitals, is a sprawling campus with multiple buildings, floors, and departments. This vast infrastructure serves an international audience of patients and visitors who often face challenges navigating the complex layout.

Niguarda: Orientarsi - Overview

The Challenge

  • Complex Navigation

    Managing navigation within a large, intricate hospital campus to prevent visitors from getting lost.

  • Real-Time Communication

    Leveraging mobile technology for timely updates, news, and direct communication with users.

  • Language Barriers

    Providing multilingual information to cater to a diverse, global audience.

  • Operational Insights

    Gaining insights into visitor movement to optimize logistical planning and hospital operations.

The Solution

Hidonix implemented a 100% hardwareless navigation system that eliminated costly installations while providing sub-meter positioning accuracy.

A user-friendly mobile app delivered interactive maps, real-time wayfinding, multilingual support, and instant access to hospital news and services.

Back-end tools, including a robust Content Management System (CMS), enabled map and point-of-interest management, geofenced notifications, and advanced analytics like visitor heat maps, empowering the hospital to monitor traffic flows while maintaining user privacy.

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Project Outcomes

  • + 10K

    Downloads on Android and iOS Stores

  • 4.6 ⭐

    Star on iOS and Android for ease of use and helpfulness.

  • +1,000

    monthly active users

  • 21 minutes

    per session