Indoor Navigation and Smart Hospitals: benefits of providing effective wayfinding
Modern days hospitals grow more and more complex in structure, offering a variety of services often displaced across vast areas.
A recent survey conducted by Deloitte Digital demonstrated that 30% of people who enter a hospital find it difficult to navigate in and out its premises.
That is why adopting solutions that encourage mobility and people’s flow management is becoming a top priority for any healthcare center. Accessing services through easy and intuitive tools is fundamental to ensuring better organization and increased customer satisfaction.
Geomagnetic field-based Indoor/Outdoor Navigation as an orientation tool
Geomagnetic field-based Indoor/Outdoor navigation is the most efficient tool to enhance anyone’s mobility in and out of the hospital and to allow precise localization and positioning of users, without the need for additional hardware. The service is accessible by using an app: all it takes is typing the destination to reach and follow the directions and route provided on the digital map.
Whether you need to reach a specific hospital ward or an outdoor area, the navigation experience is seamless and the switch from indoors to outdoors goes unnoticed by users.
Ensure inclusivity
Nowadays, it is more than ever necessary for hospitals to adopt tools that take into consideration users’ language differences. Asking for directions and receiving them in a different language than one’s own can be frustrating and ineffective.
The option to include different languages in interactive maps allows overcoming any linguistic barrier by giving users of any nationality access to clinical exams and services in the hospital.
Equal attention should be put on people with reduced motor or visual skills. When graphical and textual information cannot be processed, the voice-over feature available on smartphones can provide directions through an AI-generated voice.
Flow monitoring and management
Hundreds of people walk in and out of Healthcare Centers, may them by patients, their relatives, healthcare workers, or suppliers. Managing such a big flow of users and staff sure proves to be challenging when it comes to ensuring safety.
This process can be eased by using an app that geolocates its users and allows them to monitor them, respecting their privacy, through a control room.
Push notifications also add the possibility of preventing areas overcrowding and ensuring social distancing by notifying emergency situations or inhibiting access to staff-only areas of the hospital.
The ION solution for Hospitals
With ION, we can create an interactive digital map of your hospital and provide users with real-time navigation without relying on additional hardware or beacons.
The mobile app will be the only tool your users need to navigate inside and outside the building. Your staff, on the other hand, will have the chance to monitor and manage the user flow through the fully customizable Content Management System.
Whether you want to notify service hours, ease appointment booking, reduce the distance between healthcare workers and patients, or keep track of your patient and family satisfaction, ION is the right solution to easily address any of your requests.
Contact us now to ensure your patients the best wayfinding solution to easily access your venues and services.